Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-12-20T11:00:56+00:00

    Hello everyone - I was also searching for this feature and kept googling around. I am not sure if this has already been said on the previous 27 pages here but I found out that the feature is currently "in Rollout" by Microsoft:

    Link to Roadmap https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Desktop%2COutlook&searchterms=folder%2Creorder

    similar question

    https://answers.microsoft.com/en-us/outlook_com/forum/all/missing-custom-folder-order-option-under-folder/fb203c14-229a-450e-8d40-200bf26fe821 

    It's also not possible on my site - I also have a few customers who are awaiting this feature.

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  2. Anonymous
    2024-12-27T22:10:08+00:00

    I also need this function in the new outlook ASAP!

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  3. Anonymous
    2025-01-06T22:39:47+00:00

    this thread is now 18 months old. pathetic it is taking this long

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  4. Anonymous
    2025-01-13T21:48:58+00:00

    Can Microsoft please allow the manual sorting?!? Folks have been asking for this for 19 months now and it is super frustrating.
    Adding folders to Favorites is not the same, and does not work in cases where the folder has subfolders (i.e. folders in Favorites cannot have subfolders).

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  5. Anonymous
    2025-01-16T10:51:20+00:00

    Dear Inema / Microsoft,

    This response was from July 2023, but we still have the same issue today 16 January 2025.

    This single feature is alredy the reason why I won't move away from Classic Outlook.

    Are there any plans at all to fix this?

    Thanks in advance!

    Best regards,

    Sonia

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