Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-11-06T11:16:16+00:00

    I have a similar problem with folders not being moveable-> aside from my main account two other mailboxes are shared with me that I need to keep an eye on. But they automatically drop to the end of the list and are located in "Shared with me" folder. I can't move those inboxes to my favourites or up the list so they are right near my main inbox. I need to keep an eye on all three simultaneously and right now it is challenging - my list of folders etc is so long that the "Shared with me " folder is so far down the list it doesn't even show up on the laptop screen. Very disappointed. New Outlook looks pretty but seems to have some serious downsides as it is now.

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  2. Anonymous
    2024-11-07T22:19:13+00:00

    Let me second (third and fourth) that motion!

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  3. Anonymous
    2024-11-10T15:28:06+00:00

    bumping this again. this is a very much needed function and basically MS dropped the ball on not having it resolved by now

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  4. Anonymous
    2024-11-11T19:20:30+00:00

    I stumbled across this thread which started 16 months ago and STILL no resolution for what should be a fairly simple fix no? Not being able to manually sort your folders in an email client in 2024 is borderline criminal. Surely the hundreds of users commenting how important this is should mean something to Microsoft, but it's clear this has not been a priority sadly.

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  5. Anonymous
    2024-11-12T15:12:38+00:00

    I've been reading about this issue on and off for many months now. I work in IT and have probably around 100 folders with dozens of rules that automatically sort incoming mail into the designated folder. This workflow and monitoring method fails miserably when Outlook decides how to order my subfolders.

    I've been using classic Outlook while this custom ordering is worked out, but now that app is causing multiple Windows OS UI issues when running. I essentially now have 2 Outlook apps with issues...

    Can we please get this done already Microsoft?

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