Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

322 answers

Sort by: Oldest
  1. Anonymous
    2024-10-30T12:58:27+00:00

    Interestingly enough, the feature was actually working both Monday and Tuesday this week.

    Now it's gone again.

    If I did this at my job, I'd be sacked!

    Leaving this for well over a year is completely unacceptable!!

    DO BETTER!!!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-10-30T15:54:09+00:00

    Yeah I noticed this too.

    They introduced it, it was working (albeit it a bit buggy), and now they've disabled it again :( I'm assuming it wasn't working 100% correctly so they pulled it...

    I hope they resolve whatever bugs there were and they bring it back.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-10-30T16:05:39+00:00

    Thanks for confirming that it was, indeed working!!

    They seem to be closer to a fix.... YAAAAY!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-11-05T09:13:28+00:00

    I agree with everything users wrote above.

    Just want to add that I have many nested folders grouped by categories. If I drag a parent folder to Favorites it doesn't allow to see and move to child ones from there.

    It would be unuseful to move child folders to Favorites because they are too many and their name makes sense only inside the parent folder.

    absolutely correct

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-11-05T14:05:17+00:00

    Hello

    In the classic outlook change the following

    Folder -->show all folders A to Z

    Thanks

    Was this answer helpful?

    0 comments No comments