Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-10-04T18:38:04+00:00

    This worked for me until I restarted Outlook, then the numbers were ignored and it was back to alphabetical order.

    So I revamped your system into a letter+number system:

    a.1

    a.1.1

    a.2

    a.2.1

    a.2.2

    ...continue to a.9, then start with b:

    b.1

    etc.

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  2. Anonymous
    2024-10-04T19:10:54+00:00

    A possible solution for businesses is to move to Thunderbird. It's based on an older version of MS Outlook and has all the features we've used for time management. For years I have trained my employees and helped associates use MS Outlook as a time management tool because of their great features. I even created training videos on how to use this benefit. Most of these features are now missing, indicating MS does not value the needs of their users. It's time to start finding our solutions elsewhere if MS does not value our needs. I do not have enough time in my day to continue to search for new solutions that bring no value or continue to follow these posts only to see that MS does not care enough to interact or fix problems for features that should never have left their interface.

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  4. Anonymous
    2024-10-08T07:56:55+00:00

    Bump...

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  5. Anonymous
    2024-10-08T12:27:24+00:00

    This reply was over a year ago and the problem still persists. I have been forced into using the new outlook as features on the previous version stop working, and now the new version doesn't have baseline functionality that the prior version had. As others have also expressed, I use many folders to sort messages, and the specific order in which I place those folders impacts my ability to work efficiently.

    FIX THIS NOW.

    It is wildly unacceptable to push users into new software that fails to maintain basic features that the previous software had.

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