Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-09-19T16:57:49+00:00

    Total BS. Its more important that they force you to use 2 step authentication now and try to get you to pay $3.99 a WEEK for some stupid program that you will only use with their email. Now I can't get into my microsoft account because it is stuck in a loop sending my app a code that I keep putting in and then it asks again. I HATE MICROSOFT.

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  2. Anonymous
    2024-09-20T01:53:35+00:00

    for the love of god, please fix this sorting issue and bring back gray dark theme in the dark mode settings. my eyes are burning from needing to find my folders and the lack of dark modes

    also, what a waste of space to have the sidebar - put it back on the bottom - and no, i can't do it myself because the company remove all the access to personalise outlook

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  3. Anonymous
    2024-09-22T06:40:17+00:00

    Thank you, I have submitted the feedback as you suggested.

    I am already using the "Favourites" sub-menu, however this does not provide me with a solution. I have over 50 folders, so using favourites is not a practical solution. I need to be able to manually organize my folders outside of favourites (as you can do so in classic outlook).

    Hope you will add this feature to the new Outlook soon, as it is a very basic and fundamental requirement for many users I would imagine.

    Thanks again for your response.

    Kind Regards

    Thomas

    absolutely agree!

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  4. Anonymous
    2024-09-24T09:44:29+00:00

    This flaw was reported more than a year ago. When will it be finally fixed?

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  5. Anonymous
    2024-09-24T20:48:47+00:00

    Did a bit of research on it this morning and per the M365 Roadmap, it seems to now be scheduled for October 2024.

    Mind you, another post created on March 2024 had a response from Inema (same rep who responded here) indicating it was added on the roadmap and was scheduled for May 2024, which evidently did not take place.

    So hoping October 2024 is reliable, as it is not a difficult fix by any means and should not have taken over 15 months to implement, coming from someone who has actually done programming.

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