Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-07-12T12:50:37+00:00

    Bumping this almost a year later - this is a feature that is necessary for employees with large volume of emails. I have over 50 folders and were all in a specific spot before I switched to the New Outlook and I can't even figure out how New Outlook sorted them. I thought it might be alphabetical but it doesn't appear so.. please make this update a priority

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  2. Anonymous
    2024-07-16T05:52:58+00:00

    bump...

    MS support sucks

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  3. Anonymous
    2024-07-17T14:55:56+00:00

    Please prioritize this!!! The alphabetizing has messed me all up and trying to move things has been a nightmare.

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  4. Anonymous
    2024-07-17T16:52:30+00:00

    This is still an issue. One year later. I have submitted Feedback, as suggested by the Microsoft Agent.

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  5. Anonymous
    2024-07-19T13:27:12+00:00

    I was just unexpectedly pushed onto New Outlook this morning and this is still an issue. Commenting to bump it up in priority. I need to be able to sort folders and would also love to be able to delete some folders that I never use (such as Notes and Conversation History).

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