Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

322 answers

Sort by: Oldest
  1. Anonymous
    2024-06-24T14:58:26+00:00

    Bumping this! This is a real convenience issue. I would assume that this feature would have been addressed and added in as this is a pretty basic feature that is much needed for those who have a higher volume of emails.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-06-25T12:24:05+00:00

    I literally just read through 15 pages of people begging for this simple functionality with zero responses from MS outside of the first, over a year ago. Being able to sort email folders is crucial to everyone, clearly. Bumping this in hopes of a fix

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-06-25T16:21:46+00:00

    Found a temporary solution for this - switch back to the old outlook and sort however you'd like (auto alphabetize, manually, move up/down, etc). Then go back to new outlook and folders will be the same as how you just sorted them. Not sure if everyone has the ability to go back to old outlook however, so apologies if this isn't a surefire way to fix this incredibly frustrating MS functionality issue impacting countless folks productivity.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-06-25T22:19:15+00:00

    Thanks Lizzie, I was so excited about this, but when I tried it and switched back to new outlook the order didn't stick. It just reverted back to the horribly ineffective way new outlook has chosen to sort it.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-06-26T18:34:19+00:00

    Dear Microsoft... We are now at a year for this string.... come on. If you wanted it - you would have done it

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments