Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-17T16:30:20+00:00

    Yes, this does work, but if windows OS is restarted or shut off, it will revert back to alphabetical sorting and will need done again. Super annoying. I hope we can get a fix for this issue soon.

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  2. Anonymous
    2024-06-17T21:23:19+00:00

    Hi All

    I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

    Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

    Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

    It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

    Can anyone assist?

    Thank you

    Thomas

    bumping this in the hopes i will not have to switch from outlook. The entire company needs this feature and how crazy that Microsoft would look over something so simple. constantly needing updates but never updating features that are actually needed.

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  3. Anonymous
    2024-06-18T00:43:16+00:00

    Its ridiculous that its still not resolved after all this time, hopefully this is recognized soon

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  4. Anonymous
    2024-06-24T00:10:02+00:00

    I *finally* tried to adopt New Outlook, and this was the first thing I tried to customize.

    Please MS, allow us to custom organize our folders.

    Not even kidding, very first thing I did.

    Alternative is to number the folders so they are in your numbered order.

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  5. Anonymous
    2024-06-24T13:58:14+00:00

    This is becoming ridiculous.. The "new" Outlook is out for a while now, and there is still no option to sort all my work folders in a way I WANT. And no response from MS for a long time... Any updates? This basic feature is not rocket science, so why is it still not in the outlook?

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