Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

322 answers

Sort by: Oldest
  1. Anonymous
    2024-04-08T15:44:50+00:00

    There are only a few folders that Microsoft adds to outlook. I think the problem most people are referring to on this thread is when they create their own folder structure, which can get quite large if you are trying to organize everything that comes through your inbox. I probably have a couple hundred folders that have accumulated over the last decade. For those folders that you create yourself, the new outlook can screw up the organization, which makes it impossible to find a folder that is no longer sorted alphabetically. The fix I referred to relates to putting your own custom folders back in alphabetical order.

    If you change the name of the folder that's in the wrong spot alphabetically (such as by putting a "z" in front of the name), it will move the folder to the correct spot (the end of the list in my "z" example).

    It doesn't works for one simple reason: the program doesn't lets you change the name for the default folders: let's say I want to move the "Drafts" folder way down to the bottom, according to your suggestion, I'd have to rename it to something like "Z Drafts", am I right?, but turns out, the damn "New" Outlook won't even let me change that folder's name.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-04-08T15:57:38+00:00

    I think the problem most people are referring to on this thread is when they create their own folder structure...

    No, the issue equally applies to all New Outlook folders, both our own and the program's default ones: the software won't let us manually move and rearrange them.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-04-09T15:15:17+00:00

    Agreed! The favoriting folders workaround isn't sufficient for me either, as it doesn't bring in the nested folders within it which is crucial for me.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-04-11T12:08:07+00:00

    7 months since this was brought to attention and the feature hasn't been added, unfortunately.

    Bump, I hope this gets fixed ASAP.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-04-12T14:14:00+00:00

    Bumping for this crucial feature

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments