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Hi All
I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.
Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).
Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.
It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.
Can anyone assist?
Thank you
Thomas
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please sort this out - there are neat integrations between New Teams and New Outlook, but there is still basic stuff missing in New Outlook.
Please confirm if there is a solution to this issue. I organize my files based on addresses and outlook is now organizing them incorrectly.
We're currently in 2024 and you guys STILL haven't fixed this very BASIC and very much REQUIRED feature. I've been avoiding using "new outlook" for as long as possible because of the litany of issues I've heard about it, and rightfully so. Why has this not been addressed????
Your workaround is a poor excuse for a solution, especially if we favorite a folder containing subfolders, NONE OF THE SUB FOLDERS APPEAR ON THE FAVORITES FOR THE MAIN FOLDER.
You people at MS are working under the assumption that the average user for OUTLOOK of all programs, is a casual user who thinks its nothing different from gmail or yahoo. Those of us in bigger organizations use you for a reason, and oftentimes, our usage dictates we have 100 subfolders because YES WE DO HAVE THAT MUCH SORTING THAT NEEDS TO BE DONE.
Please for the love of Bill Gates get this problem FIXED.
For anyone who finds this, this is the best solution for us right now and it is absolutely infuriating to implement.
1.) Drag all of your desired folders into the inbox to force a group that is above the un-editable list of things like "notes" "conversation history" etc.2.) You will need to go through every single folder name and re-name them to include alpha-numerics to force outlook to sort them correctly.
If you happen to get some kind of "this is not possible" error message and the folder isn't sorting, you will need to hard restart outlook for it to behave correctly. (Essentially, make sure it's closed and not minimized to the system tray).
The moderator who originally responded to this thread claiming to use the "favorites" button to sort your folders to the top didn't account for subfolders being inaccessible. If you do it this way, your subfolders will still be reachable.
Microsoft if any of you see this, it is highly disappointing that you've ignored this problem for such a long time. You need to do better.
(And don't get me started on all the problems associated with your email rules system)
Agreed! Please update this feature. It has been too long to still not be available.