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Hi All
I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.
Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).
Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.
It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.
Can anyone assist?
Thank you
Thomas
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please prioritize this update. I manage a high volume of emails and need to be able to sort my folders in a particular order instead of alphabetically. The older version of outlook allowed sorting folders , I do not understand why you would neglect to transfer this feature
Given that this issue was raised July 2023 and the number of complaints in the thread, I would suggest we could all assume that Microsoft has no intention of addressing or fixing this issue.
For those who have been forced to go the the 'new' Outlook, I feel your pain and I am sorry for you. It is ridiculous that such a simple thing is not enabled and impacts on people workflow and efficiency. Personally, I have a choice and will continue to use the older version of outlook where manually sorting folders is still enabled.
Perhaps the big corporations using enterprise versions of this software should start rolling back to the previous version. If enough people stopped using apps and software that is unfit for use, then Microsoft may listen and would start to lift is game and actually serve its customer instead of treating us as commodities attached to $s.
And now we can add one more problem to resolve 🤣
From now on, you cannot open attachments in the desktop applications.
Microsoft, it is time to resolve problems with your software or remove it, at least temporarily, from Windows and Store.
This is no helping, because if you add a folder to the favorite, they dont show the sub folders within them.
How can you just remove the function of organizing folders freely? This make me have to stop using outlook.
Please get this feature added back in! Not being able to organize folders in a particular order is very frustrating. Not sure why that feature would have ever been on the chopping block.