Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  2. Anonymous
    2023-07-03T13:40:10+00:00

    Dear ThomasBastock,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

    Based on your description regarding with "Cannot manually sort folders with new Outlook" after thorough research and testing I found that you are definitely right, this particular setting only exists in the classic Outlook and is not yet available in New Outlook for Windows at this moment You may add folders to Favorites to make it easier to keep track of the folders that are most important to you. Adding a folder to Favorites doesn’t move the folder, but instead creates a link to it. Folders added to Favorites are still in your personal folder. To add a folder to Favorites, right-click the folder under your personal folder, and select Add to Favorites.

    Then after adding to favorite To reorganize folders in Favorites, choose a folder and drag it to a new position in the folder hierarchy. Or right-click a folder and then select Move up in list or Move down in list.

    Kindly understand that New Outlook is in a Preview state, and they are still working on the platform/foundation of the application itself. At this stage of the development, luckily, installing updates and restarting the client is very quick. As an alternative, you can switch back to "Classic" Outlook by turning New Outlook Off

    However, thank you so much for bringing this to our attention, your suggestion is very helpful, and I believe it could make the use of New Outlook even better. Since New Outlook for Windows is still in active development, we will surely raise your concerns to our Product Development Team and hopefully this can be included in the future updates. In the meantime, we sincerely recommend you post your concern as an idea to our Outlook in-app feedback site Contact support and provide feedback within the new Outlook for Windows - Microsoft Support

    Our Product Development Team are committed to enhancing the customer experience by continually examining suggestions to include in the design and development of future product upgrades based on your suggestions. Hopefully, your suggestion will help many users in the future.

    Thank you for your time and understanding. For other questions, feel free to add your post in the Microsoft Community. Have a nice day! 

    Best regards,

    Inema | Microsoft Community Moderator

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