Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

322 answers

Sort by: Newest
  1. Anonymous
    2025-02-07T20:29:12+00:00

    I don't have the option of 'sort folders' in the new outlook, and the roll out with the update seems to be not available to me here in Australia.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-02-07T17:30:24+00:00

    The change they implemented was the DELETION of a core feature in a mission critical product that we are being herded into using. Stop acting like there is a lick of benevolence in them planning to restore that feature at some indeterminate date. I cannot even fathom the level of cognitive dissonance that it takes to expect a billion users to be grateful for Microsoft's multi-year quest to add (at our request? as if we came up with something new?) the ability to organize folders. Imagine if the next Windows update removed the ability to use a mouse and forced you to talk to an AI or use a touchscreen, and then they put "mouse!" on a five-year restoration plan. I can just imagine your shilling about how they're listening to us and giving us the features we want.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-02-07T12:48:56+00:00

    Maybe as an update and to repeat myself from December - this feature is still in rollout:

    https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Desktop%2COutlook&searchterms=folder%2Creorder

    Actually here is a description how the setting will look like in OWA and the new Outlook.

    https://support.microsoft.com/en-us/office/change-the-order-of-folders-in-the-folder-pane-in-outlook-f333a1e5-2124-4900-a300-79e9692f085c#PickTab=New_Outlook

    I would also likely know why it takes so long to deploy this setting but Microsoft will have their plans. Stop complaining about it and check for updates on the road map. They heard you and implemented a change - be happy about that :-)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-02-07T12:29:19+00:00

    Bumping this again!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-02-05T15:12:09+00:00

    IMy newly added folder is somewhere between a and b but starts with a T - how am I supposed to find it to move messages there?!

    Was this answer helpful?

    0 comments No comments