Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-02-25T23:22:17+00:00

    Is the promised day finally here!?

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  2. Anonymous
    2025-02-25T20:33:14+00:00

    Just checked since seeing your comment and ... the option is now there when it wasn't just an hour or so ago!

    All things in good time, I suppose.

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  3. Anonymous
    2025-02-25T20:18:22+00:00

    Yeah this is also working for me now on my work computer - hooray! Hopefully they are gradually rolling this out to everyone now, and hopefully they won't revert the change. They did introduce this fix before, then removed it again (I guess something went wrong). But yeah, as it CURRENTLY stands, I can indeed manually sort my folders once again in New Outlook. Thank goodness!

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  4. Anonymous
    2025-02-25T19:00:23+00:00

    I saw the ability on my home machine, but so far it hasn't been available on my work computer.

    Waiting ...

    In new Outlook, select Mail, then the View tab on the ribbon, then Folder Pane.

    There should be (or will be) three options:

    • Folder list
    • Favorites
    • Sort Folders
      • Order folders A to Z
      • Custom folder order

    Change the order of folders in the Folder Pane in Outlook

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