Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-07-04T15:45:49+00:00

    Hi All

    I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

    Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

    Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

    It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

    Can anyone assist?

    Thank you

    Thomas

    Just adding my 1 cents to this. Being able to manually rearrange folders is really important to me and the way I work. I have gone back to classic Outlook. Hopefully this functionality is added to New Outlook before they remove the ability to use Classic Outlook.

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  2. Anonymous
    2024-07-03T16:18:45+00:00

    Bill Gates doesn't want you to know this one simple trick.... lol hell i'm in if it would mean they could implement an incredibly basic function that works already just on a diff UI

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  3. Anonymous
    2024-07-03T16:11:16+00:00

    What if we each individually started new posts on this subject. They may be ignoring this thread. If all 200 of us posted something like "why is Microsoft ignoring this issue...", it might be seen ha ha.

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  4. Anonymous
    2024-07-03T15:50:55+00:00

    Yet ANOTHER plea for someone (literally anyone) to address the insanity that is the UX/UI of the new Outlook. Organizing folders with drag-and-drop has to be one of the most basic functions of any email program. Like every other person who is extremely annoyed on this thread, this is actually hindering my work functions. I use old Outlook as I prefer to deal with the API integration issues with Teams, etc bc even those headaches are better than new Outlook.

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  5. Anonymous
    2024-07-03T15:41:17+00:00

    It's a specific version of this issue, but my Outlook kept on moving my Inbox down into the middle of the list, which also closed the folder and jumped to a different mailbox whenever the resorting occurred. I was able to stop the resorting from occurring by doing the following:

    1. Close Outlook.
    2. Hit Win + R.
    3. Type in "outlook.exe /resetfolders" and click OK.
    4. Reopen Outlook.

    Don't know if this is a permanent fix, but it seems to have lasted about half an hour, when before it was resorting every minute or so.

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