Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-11-20T05:59:55+00:00

    Works well as a quickfix, thank you! My challenge however, is that I have thousands of users on my network, and as IT Management, have to solve this issue for many users, including Executive level who require this.

    Does Microsoft understand we are put in a position of "Doing our best", rather than offer enterprise-level solutions, fit for purpose and offering functionality that other solutions have available, at zero cost to company?

    At bare minimum, all I ask is that there is proper acknowledgement of this, and a commitment from Microsoft that there is a solution on the roadmap. To date, we have seen nothing, for a long-standing issue.

    I'm half expecting to open my Microsoft Calculator at some stage, only to find out it has been "upgraded" to an Abacus.

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  2. Anonymous
    2024-11-19T23:09:50+00:00

    Appreciate this recommendation in the interim!

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  3. Anonymous
    2024-11-15T23:26:10+00:00

    Thank You! I have been going to all the various Outlook versions looking for the one that used to work.

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  4. Anonymous
    2024-11-15T12:27:38+00:00

    What I did for a work around was to rename the folders with a "1 -" then "2-" and so on. This allowed me to keep the active ones near the top of the list. Just a thought until Microsoft allows us to do what the older version did

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  5. Anonymous
    2024-11-14T09:14:52+00:00

    They are looking at it as if we are messy teenagers who throw our clothes in a heap on the floor.

    The problem is they are not our mother and we are not messy teenagers!

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