Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-10-15T16:41:08+00:00

    Color me very disappointed that custom folder sort was brought up more than a year ago but no solution. I've been forced into using the new Outlook b/c MS won't allow the old one to be installed. I just keep running into more and more things that were available in the old version of Outlook but not the new one. It's so frustrating and making my work life more difficult than it needs to be. Add me to the long list of people who need to sort their work folders based on importance and not by the alphabet. That just makes no sense.

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  2. Anonymous
    2024-07-25T19:32:23+00:00

    Please make it available asap! Favorites is not enough, it does not give access to subfolders. Rearranging folders is crucial for managing a lot of emails.

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  3. Anonymous
    2024-01-31T07:41:52+00:00

    6 Pages of comments - and still no response from microsoft??

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  4. Anonymous
    2023-12-05T08:54:10+00:00

    Also asking for this to be considered a priority update, it's making managing my emails a nightmare!

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  5. Anonymous
    2023-11-29T14:55:02+00:00

    Agree 100% - seems like a big miss in development and should be fixed ASAP.

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