Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-07-04T15:45:49+00:00

    Hi All

    I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

    Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

    Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

    It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

    Can anyone assist?

    Thank you

    Thomas

    Just adding my 1 cents to this. Being able to manually rearrange folders is really important to me and the way I work. I have gone back to classic Outlook. Hopefully this functionality is added to New Outlook before they remove the ability to use Classic Outlook.

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  2. Anonymous
    2024-07-03T15:41:17+00:00

    It's a specific version of this issue, but my Outlook kept on moving my Inbox down into the middle of the list, which also closed the folder and jumped to a different mailbox whenever the resorting occurred. I was able to stop the resorting from occurring by doing the following:

    1. Close Outlook.
    2. Hit Win + R.
    3. Type in "outlook.exe /resetfolders" and click OK.
    4. Reopen Outlook.

    Don't know if this is a permanent fix, but it seems to have lasted about half an hour, when before it was resorting every minute or so.

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  3. Anonymous
    2024-06-25T22:19:15+00:00

    Thanks Lizzie, I was so excited about this, but when I tried it and switched back to new outlook the order didn't stick. It just reverted back to the horribly ineffective way new outlook has chosen to sort it.

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  4. Anonymous
    2024-06-25T16:21:46+00:00

    Found a temporary solution for this - switch back to the old outlook and sort however you'd like (auto alphabetize, manually, move up/down, etc). Then go back to new outlook and folders will be the same as how you just sorted them. Not sure if everyone has the ability to go back to old outlook however, so apologies if this isn't a surefire way to fix this incredibly frustrating MS functionality issue impacting countless folks productivity.

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  5. Anonymous
    2024-06-16T14:21:03+00:00

    Another confirmation of needing to rearrange folder order. At this time, I cannot even sort the parent folder alphabetically. an added folder just goes where it goes. Going to toggle back to old outlook, simply because of the need for this feature.

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