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Hi All
I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.
Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).
Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.
It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.
Can anyone assist?
Thank you
Thomas
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This string was started in July of 2023.
It is now February of 2025.
Official Microsoft support webpage - Change the order of folders in the Folder Pane in Outlook - list steps that are still not available in "New Outlook".
Thirty pages of replies requesting this to be resolved, yet no apparent resolution to date.
What's the holdup?
Originally posted in July 2023 and it is now June 2024. 11 months to fix a very basic manual sort issue that is critical to how many people use Outlook in their business. I tried the product when it was first released and went back to the older version. I tried it again today to find out that its hasn't changed.
Mine and my employees business accounts will be staying with the old version of Outlook. At least we can customise the folder order to have our most accessed sub folders first rather than wasting time scrolling through 50+ folders to access and file what we need.
How long until this is fixed?
Good morning,
Switching to the new Outlook is seriously impacting my productivity with the lack of basic sorting options. Please make this a priority update, this has been requested by users for months.
Thank you
I came here for the same reason.
How utterly ridiculous that a software developer would remove a feature just because they don't appreciate that some people want to change their UI. your vision for the ideal UI isnt the best for everyone, stop focusing on UI and think about UX, its far more important.
Hi All
I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.
Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).
Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.
It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.
Can anyone assist?
Thank you
Thomas
Bump.
I'd like to know what information is used to make decisions to modify or remove a feature like this. Are feature changes based on real user input or mostly guesswork and/or competing business priorities?