Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

322 answers

Sort by: Most helpful
  1. Anonymous
    2024-06-17T16:30:20+00:00

    Yes, this does work, but if windows OS is restarted or shut off, it will revert back to alphabetical sorting and will need done again. Super annoying. I hope we can get a fix for this issue soon.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-06-16T14:26:04+00:00

    I have a workaround.

    1. Created a temporary folder named Temp
    2. Moved all folders into the Temp folder
    3. One at a time, I moved folders from Temp to Inbox based on how I wanted them to appear

    * For example, if I wanted a folder to appear last, I would move it first

    1. Deleted Temp folder

    NOTE: Until they resolve the issue, this is the workaround I have found that works

    Wonderful! it works!!! Thank you for this.

    I wish this reply could be seen at the top. Will many people even look at page 14 of the responses to the original post?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-06-05T22:44:41+00:00

    I have a workaround.

    1. Created a temporary folder named Temp
    2. Moved all folders into the Temp folder
    3. One at a time, I moved folders from Temp to Inbox based on how I wanted them to appear

    * For example, if I wanted a folder to appear last, I would move it first

    1. Deleted Temp folder

    NOTE: Until they resolve the issue, this is the workaround I have found that works

    This is ok if you have only a few folders that never change order. It wont work for a business where we deal with hundreds of folders that are continually being added, change tpiortity, and archived.

    The EASY FIX IS FOR MICROSOFT TO ENABLE MANUAL SORTING!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-05-31T12:25:54+00:00

    Same issue. Is this fixed or any settings applied ?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-05-31T05:35:55+00:00

    Bumping this AGAIN!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments