Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-09-26T15:24:19+00:00

    If you're desperate to make it work for the time being, I found that modifying the name of the folder to include a number at the beginning of the name seems to sort it in numerical order. If it doesn't work initially, I found that moving the folder you just renamed into another folder and then moving it back to the main area "resets" it and allows it to sort by the number you just added.

    Microsoft, please fix this! I'm excited to work with the new outlook, but I need to be able to control my folders.

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  2. Anonymous
    2024-09-24T23:15:56+00:00

    Did a bit of research on it this morning and per the M365 Roadmap, it seems to now be scheduled for October 2024.

    Mind you, another post created on March 2024 had a response from Inema (same rep who responded here) indicating it was added on the roadmap and was scheduled for May 2024, which evidently did not take place.

    So hoping October 2024 is reliable, as it is not a difficult fix by any means and should not have taken over 15 months to implement, coming from someone who has actually done programming.

    And the can will be kicked down further down the road. I would be holding my breath as to it being fixed in October as it was previously scheduled for August. This was raised July 3rd 2023! Perhaps their fix is to ignore us until we get tired of asking for it to be fixed.

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  3. Anonymous
    2024-09-24T20:48:47+00:00

    Did a bit of research on it this morning and per the M365 Roadmap, it seems to now be scheduled for October 2024.

    Mind you, another post created on March 2024 had a response from Inema (same rep who responded here) indicating it was added on the roadmap and was scheduled for May 2024, which evidently did not take place.

    So hoping October 2024 is reliable, as it is not a difficult fix by any means and should not have taken over 15 months to implement, coming from someone who has actually done programming.

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  4. Anonymous
    2024-09-19T16:24:40+00:00

    Thanks!!

    This new Outlook has been weighed and measured and been found lacking!

    Now that I've been using it for several weeks, there are indeed several things that I find very annoying.

    Just one example is that instead of opening an excel sheet, IN EXCEL, it opens as part of the email. I know that I can open it AGAIN in excel, but now you've added another step to get to the same place.

    I don't find the outlook to be user friendly at all :(

    MICROSOFT.... get the thumb out and at least fix the file sorting feature

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  5. Anonymous
    2024-09-19T15:52:23+00:00

    Bumping this thread! My company just moved everyone to "New" Outlook and the folder sort functionality is a HUGE loss. Please Microsoft, prioritize this!

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