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Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?
My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.
AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So far, this has NOT worked for AOL e-mail, but then I only tried to change the default port, and I did not set up all over again according to DavidMoore's image. I will try to do this later. Thanks, though, Sudhanshu, most appreciated!
Hi HoctorDaloiaz
That's what you usually see for Microsoft accounts like hotmail etc but not for 3rd party providers like Yahoo and Gmail.
I believe with new outlook, everything goes through MS cloud and copy of all emails from 3rd part provider is also stored on MS cloud. Probably, that's why you don't see any imap settings.
I'm just guessing here as I haven't migrated to new outlook yet.
Regards
Sudhanshu
Many thanks!
This might be useful...
https://sendgrid.com/en-us/blog/whats-the-difference-between-ports-465-and-587
Outlook on mac by default uses port 25 without SSL and port 465 with SSL for outgoing server.
Gmail seems to be working fine with these default port configuration but for Yahoo, looks like it prefers 587 for SSL.
Still trying to connect dots for the problematic behaviour and its resolution with port change to 587.
Regards
Sudhanshu
switching to the 587 port has not resolved for problem for me. The Create Folder errors stopped, but the server reloads continue and the sync only works one-way: Yahoo to Outlook.