After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-02-19T23:38:55+00:00

    Hello Kathie,

    Your reaction is my experience too. I am also an Outlook lifer. But it seem that MS have no interest in us and it seems to me they won't be fixing Legacy Outlook as they are pushing their free New Outlook which does not come close. What a shame. I have been in touch with MS support many times and insisted that they escalate the problem which they assure me they have. I even Twitter'ed the MS CEO with the link to this thread but to no avail. I might have a go at Support again sometime as I have a ticket number.

    In the meantime I have found Mozilla's Thunderbolt email client to be the closest thing to Legacy Outlook after trying quite a few other clients. It requires some customising to get it just the way you want it but having done that it works pretty well. And it is endlessly customisable as well as having many add-ons available. I particularly like the "putting emails into folders" functionality, which I do all the time. It did however require an add-on called Quick Folder Move.

    Still hoping for a solution but fast losing hope as we approach a year since this started.

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  2. Anonymous
    2024-02-20T11:39:17+00:00

    Hi Kathie

    What worked for me is overriding the default port to 587 for outgoing server...no idea why, but once I made this change, the same issue stopped reoccurring.

    Regards

    Sudhanshu

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  3. Anonymous
    2024-02-20T11:42:29+00:00

    Hi Rocleaner

    What worked for me is overriding the default port to 587 for outgoing server...no idea why, but once I made this change, the same issue stopped reoccurring.

    Regards

    Sudhanshu

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  4. Anonymous
    2024-02-20T12:57:42+00:00

    This fix seems to be working for me - thank you!

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  5. Anonymous
    2024-02-20T13:12:05+00:00

    Yay, this is working! THANK YOU!!!

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