After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-06-20T14:41:36+00:00

    If you had success with Apple mail I may consider it. Still working on closing my Yahoo accounts but it will take some time. You don't realize how many places you have set up to recieve emails or use your emails to access apps and accounts till you need to move it all. I'm about 95% complete with the rest mostly junk or odd ball. I'm still using Classic Outlook with only my Yahoo's left overs still syncing then stopping then syncing again to double and triple a single email. I just go into Yahoo web and usually deleting everything with a few needed emails. I don't suspect Yahoo, AOL or Microsoft will do anything since it's been this long with the problem. If Outlook becomes too much of a problem and I can migrate to something else then I may cancel my Microsoft 365 as there would be no value if too frustrating to work with.

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  2. Anonymous
    2023-06-20T20:10:21+00:00

    Just noticed there was another minor patch that showed up when I checked for updates. Nothing on Microsoft's Update History page about it yet. The last one they show on their site is 16.74.23061100 which was released on June 13. This new one is 16.74.23061800. (According to their site this means it was built on the 18th.) Not holding my breath, but I'll give it a shot tonight and maybe it will fix something...

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  3. Anonymous
    2023-06-21T12:11:06+00:00

    I set my update options to take on the 16.75.23061307 update from the "Current Channel (Preview)" and so far after even a half hour, the vanishing inbox problem seems to be solved.

    Prior to this update, the "all done" thing appeared within two minutes of opening Outlook.

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  4. Anonymous
    2023-06-21T14:03:59+00:00

    Rats... it worked fine for a couple of hours and now the "All done for the day" thing is back. Hmph.

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  5. Anonymous
    2023-06-21T14:23:52+00:00

    I was using Mac Mail for my IMAP Yahoo and worked, but isn't very smooth. I upgraded to the new Outlook and changed some of the setting to customize so it doesnt look and feel like gmail, but is lacking full customization. Everything upgraded successfully even my calendar (which was previously missing when after this legacy Outlook stuff happened). New Outlook didn't "erase and re add". It was pretty consistent over 3 days, but is still really awkward and unpleasant so I switched back to the Legacy Outlook. Took about 1 minute and everything disappeared again. :(

    So what am I saying? The new Outlook works fine without the issues, and all my calendars and folders and subfolder propagated but took about an hour. I was able to change the view so it didnt look like gmail, but I couldnt make the left hand column white...it maintained the grayish color which was really annoying. When I went back to Legacy, the Calendar disappeared again.

    I'm back to Mac Mail until this nonsense is fixed, or MS allows for more visual customizations on New Outlook.

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