After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

329 answers

Sort by: Newest
  1. Anonymous
    2023-05-20T11:59:19+00:00

    I am seeing the same thing. I have lost HOURS trying to get my emails to sync and then the "all done for the day" pops up and I have to wait until the account syncs again to see the emails I have saved. I have deleted and re-added accounts twice so that isn't the issue. The issue is this update - it's too buggy to have been released. I am reverting to a previous version and disabling auto update.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-05-19T22:36:39+00:00

    Hi, David. I'm sorry to hear you're having this problem, and I hope I can assist you to find a satisfactory solution.

    Did you follow the steps from the official link below, especially the Yahoo configuration part?

    https://support.microsoft.com/en-us/office/add-...

    Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-05-19T19:17:37+00:00

    Same here. Did all the above, too. Entire inbox disappears, deleted items re-appear, etc..

    The appearce of the baloon "all done for the day" doesn't bring accomplishment. It is now annoying as my inbox contiually resets, downloads, resets, downloads. Hoping for guiance.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-05-19T19:02:02+00:00

    I am seeing the same behaviour on my Mac.

    If I delete a message in Outlook, it re-downloads the next time Outlook syncs with Yahoo.

    I also do not yet use "New Outlook" for the same reason, I have folders that are stored on my computer and not on the server.

    The additional thing that is now happening with my installation of Outlook is that it is making a new copy of folders that were created in my yahoo account, so, for example, one I created close to 20 years ago, called "SAVED" now has three instances of the folder in Outlook, two are empty, one has the expected content.

    Do you also find it is asking for you to provide your password quite often?

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments