Using older versions of Outlook for Mac in business environments
I am having the EXACT SAME issues as you all, with the exact same Outlook behaviors
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Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?
My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.
AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.
Using older versions of Outlook for Mac in business environments
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I am having the EXACT SAME issues as you all, with the exact same Outlook behaviors
I logged into my Microsoft account and found chat in contact us search.
Thanks for this, BrianSorrick, and thanks to everyone who continues to contribute to this thread. We need to keep it alive till the issue is resolved. I can't believe how much time I'm spending now chasing my email tail back and forth between my Yahoo account and my Outlook for Mac inbox and folders. It's insane.
How did you contact Microsoft? I may need to follow up with them as I am on older Mac and can’t get newer software versions. Unless they are working on a global patch, or something at yahoo, I’m probably out of luck.
I just chatted with Microsoft Support and shared a link to this thread on Microsoft Community. He told me the issue has been recognized and is being worked on by the engineer team!