After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-06-03T14:50:19+00:00

    Just saw this on another thread:

    https://support.microsoft.com/en-us/office/imap-yahoo-and-aol-accounts-might-experience-issues-with-re-syncing-folder-content-b05fbd60-b152-41c2-9600-909fa159ae4d

    So at least they have this posted officially now, but honestly, they are saying to use New Outlook? Ugh, that's not really my favorite option, and again, is anyone having any luck with this?

    If anyone wants to follow the other thread, BTW, here's the link:

    https://answers.microsoft.com/en-us/outlook_com/forum/all/create-failed-mailbox-exists-trash/c8e10ed4-720f-4106-90a1-c95c97679368?page=1

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  2. Anonymous
    2023-06-02T21:05:16+00:00

    I fixed e problem. I moved to Mac Mail.

    Microsoft cannot own the world.

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  3. Anonymous
    2023-06-02T19:33:14+00:00

    I let Outlook upgrade to the "new Outlook" on my MacBook... the problems we have been having here are not affecting it, however I can no longer move mail to local folders ("On My Computer"). The folders were imported, everything is where it is expected to be, I just cannot add to them.

    I'd have to say that maybe something that came up a little earlier could be true, this problem is designed to force the "new Outlook" on us?

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  4. Anonymous
    2023-06-02T18:08:01+00:00

    I posted that it did nothing, as far as I can see, to address the issue.

    At least, since it is yahoo mail, I can access things without this annoyance using the web interface--or, as the case is also, with Apple Mail app on my iPad.

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  5. Anonymous
    2023-06-01T14:50:10+00:00

    Which button is that? Thanks!

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