After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  2. Anonymous
    2023-06-04T16:22:58+00:00

    Same Issue!!!! It's maddening and a huge waste of time. MICROSOFT?????

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  3. Anonymous
    2023-06-04T14:49:24+00:00

    Just a word of caution for those of you with gmail accounts/those switching to gmail. If you can find it (not easy in this age of online censorship), there's lots of info on why gmail isn't a good bet in terms of privacy. If you decide to do an online search for more information on the issue, I'd suggest using a somewhat obscure search engine, e.g., Brave. That's all I'm gonna say about that publicly because I'm admittedly paranoid!!!

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  4. Diane Poremsky MVP 17,526 Reputation points MVP Volunteer Moderator
    2023-06-04T13:55:27+00:00

    Set up the gmail account to connect to yahoo and pull the mail in so you can monitor the mailbox without logging in to check it and you work on changing everything over to use the gmail address.

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  5. Anonymous
    2023-06-04T13:24:35+00:00

    I am with you Roger, I have had my sbcglobal email since 2001. I knew this day was coming since there have been intermittent times over the decades when it simply did not work (login issues, web mail issues, etc...). Regardless, this was the last time I want to deal with this issue since, like everyone, many of these old emails/folders contain critical information. I assume I will spend the next months slowly going email by email, getting rid of what I can and, I guess, creating PDFs of things I cannot. I suppose I will store the PDFs on my hard drive or email them to my Gmail account and store them with tags there. I already spent most of the last week transitioning all my online accounts to Gmail. Stupid, from a customer service perspective, that the "new outlook" didn't support all of the critical stored information from prior versions. But, again, I do not want to see these issues in the future, so going with Gmail to hopefully get me through the next 20 years or so! Best of luck to everyone.

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