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Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?
My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.
AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have tried these commands...but unfortunately has not resolved the issue.
Same as before, and as everyone has described.
Well that didn't work. Same issues re: disappearing messages started occuring after a few syncs. Oh well.
It's cloud sync. Two lines for each account in the left panel: account name and email address.
I actually don't use Yahoo calendar so I'll try setting that up as IMAP.
Thx for the idea!
if you see the server names, it is imap. If it just has a few lines - account name, and address mostly, its cloud sync. If you don't need to sync calendar & contacts from every IMAP account, set up the ones you only need mail for as imap.
Did you try it? The only way we'll know if it works is if multiple people try it and report that it fixed it.
That command just turns indexing off and back on, correct? It doesn't purge or reset it?
I cant test it - my Yahoo is working fine in my Outlook - but I've been using the new Outlook for months.
I have not tried it, Diane, no, but the OP is also reporting that it's not a permanent workaround, just that it slows the resyncing to once per hour instead of once every fifteen minutes or randomly...which is still better than nothing! I will try it later when I get a chance, and I will let everyone know how I did with it.