After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-03-11T19:58:19+00:00

    A scathing detailed review of the New Outlook for Windows was just reported the the Askwoody newsletter. It has the same problems as the New Outlook for the Mac. Bottom line: stay with Classic Outlook on Windows (aka: Legacy on the Mac) but Mac users don't have this luxury.

    If you are a paid subscriber to Askwoody you can see all the gory details at this link > https://www.askwoody.com/2024/five-reasons-not-to-use-the-new-outlook/

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  2. Anonymous
    2024-03-07T06:22:13+00:00

    Thanks Diane - good idea - a virtual machine (VM) on the Mac. But this old retired guy would rather use the $99 annual cost for wine. 😎

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  3. Diane Poremsky MVP 17,526 Reputation points MVP Volunteer Moderator
    2024-03-06T15:58:43+00:00

    I'm running a windows virtual machine on my mac - for a better email experience and so I can get screenshots from windows when I'm using the mac.

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  4. Anonymous
    2024-03-06T15:39:34+00:00

    Please explain if I am interpreting your setup as a work around. Are you setting up a PC with Outlook as a host/primary but using your Mac and somehow by way of using the PC too, it correct the ghosting and synching issues?k

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  5. Diane Poremsky MVP 17,526 Reputation points MVP Volunteer Moderator
    2024-03-06T05:06:23+00:00

    I added a macbook M1 2 or 3 years ago. I installed parallels - in part for screenshots when I'm answering questions on the macbook, but also because Outlook for mac doesn't have all the features I need.

    A client switched to a mac - he uses pst files and it did not take him long to realize Outlook for mac was not going to meet his needs. We set up parallels and have Outlook 90% identical to his old windows laptop - a few add-ins won't work on ARM.

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