After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-07-18T16:00:10+00:00

    This is by no means a fix, but is a workaround that I have been doing for the past few weeks. My regular legacy Outlook for Mac only vanishes and comes back only after I delete something, or move email into folders. I can send email and receive perfectly fine without the "rando" vanishing act. I only use Apple Mail to delete, and wait for Outlook to sync. This seems to have worked for me, with just a little inconvenience. Every now and then I delete something in Outlook and I have to wait 30 minutes for my inbox to repopulate, but for the most part, this work around works for me.

    I still add to my legacy calendar and use it as if it was working as normal. I just can't delete anything, or move to folders.

    I'm curious if anyone else has used this as a workaround?

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  2. Anonymous
    2023-07-18T15:06:17+00:00

    I've been limping along with the "new" Outlook for several weeks now. It's clearly an inferior product, perhaps because, as I understand it, it's now being offered for free. The calendar has many fewer features than the original. You can't edit saved messages. It doesn't download every email in each folder; instead, it gives the annoying "Load more conversations" option. Inbox messages often download very slowly, or not at all, when opened; I often just open them in Yahoo to save the time I spend waiting for Outlook to download the full message.

    The one advantage - the only one from my observation - is that the syncing with my Yahoo account is fixed and folder contents no longer magically disappear and reappear and disappear and reappear and disappear and reappear.

    Sorry to paint with such a broad brush, but sadly, this is the world we're now living in. Everything, big and small, is inferior. It's simultaneously embarrassing, infuriating, and frankly, frightening. It's a disadvantage to be my age with the ability to "remember when" things were very different in the late, great U.S.A.

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  3. Anonymous
    2023-07-18T14:18:48+00:00

    It's been months, several updates later, and there is no change. I am unwilling to go to NEW Outlook. My only choice right now is to work offline and save whatever Yahoo emails I want in their folders, then clean up my Yahoo mailbox online, and when Outlook un-syncs and then re-syncs again, the 2 jive with one another. It is a real PIA. I may move to Thunderbird or Apple Mail, or just remove my Yahoo from Outlook altogether and have to manage it only online. Come on Microsoft! DO SOMETHING!!!! It's been 2 months!!!

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  4. Anonymous
    2023-07-13T10:58:23+00:00

    I have exactly the same issue with my Mac. It’s so bad that Outlook with my Yahoo email is now unusable. I now have to access my email directly through the Yahoo web portal.

    Please get this fixed Microsoft!

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  5. Anonymous
    2023-07-11T12:09:15+00:00

    I have been away from this thread for a while (a couple of weeks at least) and have seen two updates come through--one this morning--for outlook.

    It still does the vanishing act for the inbox and any other folder that is in yahoo.

    Is there a way to safely export everything I have in outlook (some are cute emails from my kids when they were young, for example, that I want to save and re-import)? Then try a fresh install and attempt to set-up Yahoo anew?

    Is there an email service that DOES work as expected with Outlook?

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