After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-11-02T14:08:56+00:00

    The reason I'm not moving my yahoo account to anywhere else is that I've opened it back in early 2000s, when I received a feature to make free "fake" emails within my one main mailbox. This feature now is a plus addition or pro feature for most of the mail companies and you have to pay extra money for that. Even in Yahoo if you open a new account this feature isn't free anymore. Yes, I'm aware that you can make fake emails in gmail with +words@ tricks on your mail address, but that feels weird and not actually working as I would like it to work. So I stick to my yahoo mailbox and use it whenever I sign up for a website, I create a special email address to those sites and I can keep count and follow-up on their communication, or just simply delete the email address without any drawbacks and get rid of spam mails like this easily.

    I've yet to ask yahoo support for their side of the story and if they can do a workaround for the issue to get rid of...

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  2. Anonymous
    2023-10-26T10:51:12+00:00

    I posted months ago concerning this issue. I've moved on by moving anything which uses my bellsouth.net (yahoo) email over to a gmail account. I'm not upgrading to the "New" Outlook. This is not the option for everyone but for now this works for me. Since my original post I've met several people who are not tech savvy with AOL and Yahoo accounts who have experience lost emails, email send and receive issue who have no idea what is happening and why. I still use the bellsouth accounts via the Yahoo web mail, but soon will be discarding them, still get so important emails but also get nearly 99% junk. Can't wait to cancel Yahoo. Even Yahoo's web mail service is awkward.

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  3. Anonymous
    2023-10-26T05:49:37+00:00

    David – I care. I have been following and contributing to this thread since shortly after your original post. In my almost 60 years of tech experience, I have never encountered such disappointing and lack of concern from a major software company.

    Equally disappointing is the near zero support from the many major tech pundits like CNET, ZDNET, PCMag, AskWoody, Apple and Microsoft support, various Outlook Newsletters, Slipstick, and major Outlook MVP’s.  Outlook, as a mainstream product from one of the biggest tech companies in the world, affecting millions of users just can’t get it right.  M$ solution to date is to use the NEW Outlook which is half baked and crippled.

    I must include Apple in this fiasco.  If they were truly concerned about their customer’s I would think they would apply some weight on Microsoft instead of saying not our problem – try MAC Mail. Another lightweight limited function email client. Plus trying to extract Outlook’s On My Computer folders on a MAC is not a straight forward process.

    I have explored other email clients but none are any better than Outlook and I’m to old, to tired to learn another email client and then try to salvage my many years of Outlook emails.

    But what I will do is find Satya Nadella’s email address and send him this entire thread, once every few weeks. Nobody below him is listening. Maybe some of the frustrated folks in this predicament can do the same.

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  4. Anonymous
    2023-10-25T23:16:22+00:00

    About alternatives: I am using Spark at the moment and quite enjoying it. It's not Outlook but it works better than the New Outlook. I put emails in folders, a lot, and the shift/cmd/m works very well, even making accurate suggestions to which folder the email might need to go. Its a new email client and is still evolving. I just use the free version and I have had great response from their support about my questions and they have a user wish list going which I am hoping will shape the software further.

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  5. Anonymous
    2023-10-25T21:53:09+00:00

    Please do let us know. I can't tell you how frustrating it is to (supposedly) download emails from my Yahoo account to Outlook, only to get the spinning "Downloading" notification when I open them.

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