After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-02-10T01:07:06+00:00

    This did not work for me. I don't use third party passwords except the ones Apple generates. Yahoo requires an app password to work in Outlook. I deleted my Yahoo account in Outlook as well as the app password for Yahoo I was using. When reinstalling Yahoo in Outlook one is taken to a Yahoo interface that requests ones email account and password. If you use the Yahoo password you use to normally log into Yahoo in a browser it requests you to generate an Outlook specific password. Having done that the account was installed, all Yahoo folders were installed and the inbox downloaded. I deleted a few emails and then Outlook, as usual emptied folders, attempted to sync, tried creating inbox and other folder thst exist and I was back to the old problem. It's unbelievable that MS has not been able to fix this since May 2023! I now use Thunderbird - after trying quite a few other app clients. It required a few add-ons experiments to get the functions to suit my workflow but it is very customisable and is the best replacement I have found so far.

    I also x-ed (Twittered) @satyanadella about the problem and provided the link to this thread but no surprise I got no response. I did get a few likes and even a few followers which indicates a lot of people have this problem! Maybe if members of this thread can get the tweet to trend we can get the boss' attention. Good luck to all of us!

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  2. Anonymous
    2024-02-09T16:18:18+00:00

    I had the same issue of constant reloading of emails from Yahoo. It began to occur after I reused a third party app password for Yahoo on more than one computer. Try deleting recent third party app passwords and create new ones for each computer and each app.

    Hope this helps.

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  3. Anonymous
    2024-01-11T19:56:34+00:00

    I have found a workaround for this problem, at least for me. It's not perfect, but it seems to work. I find that the problem of Outlook deleting all inbox items and then trying to rebuild it seems to happen only after deleting items from the inbox using Outlook. For the last two months or so, I have been keeping my email open in the mail server's web browser as well as in Outlook, but only deleting items from the web browser. Outlook soon syncs the inbox from the mail server into Outlook with no issues. Doing so seems to solve the problem 99% of the time. It's a pain in the butt, but it seems to work. I prefer to use Outlook for composing emails because of the richness of formatting allowed, most notably, insertion of tables into emails. Can't do that with the web browser version.

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  4. Anonymous
    2024-01-10T22:09:07+00:00

    I've been following this thread since May 2023 and here we are in January 2024.

    It doesn't seem that Microsoft is doing anything at all to fix the problem.

    Is it time to look for an alternate email client that can do IMAP and Rules?

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  5. Anonymous
    2023-11-28T05:40:55+00:00

    I am having the same problem. Outlook for Mac is duplicating each folder 3 times. This is only happening in Outlook for Mac. On Yahoo on the web there is no duplication of folders.

    If I try to delete the folders on Outlook for Mac I can only delete one of the three. The other two cannot be deleted as the delete choice is greyed out.

    Has anyone found a solution?

    I am using outlook for Mac 16.78.3 Legacy version. Mac OS is Sonoma 14.1.1

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