After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-06-14T03:53:13+00:00

    David,

    The same thing happened to me. Without authorization Outlook switched over to the New Outlook from Legacy and all my folders were gone and I mean everything. . . With a Microsoft Techs help I switched back to Legacy not aware of the syncing issue. . . . Have had to use my Yahoo account solely through Mac Mail and today I discovered that one of my gmail accounts is not syncing. . . . . My inbox is empty in Outlook but emails continue to arrive in Mac Mail. . . . This issue is becoming progressively worse. . . . . . I am not receiving business related emails that are being sent my way and now have to use an entirely different email address. I cannot even begin to describe the nightmare.

    Jana Couch

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  2. Anonymous
    2023-06-13T21:49:19+00:00

    Never mind. My Yahoo mailbox just emptied again. No luck. Version 16.74 (23061100)

    Yes, it looks like the release notes say this update is just about sending as an alias as well as social engineering...after all, why address a major issue? Sigh...

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  3. Anonymous
    2023-06-13T19:41:25+00:00

    Never mind. My Yahoo mailbox just emptied again. No luck. Version 16.74 (23061100)

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  4. Anonymous
    2023-06-13T19:39:06+00:00

    There was a new update from Microsoft out today. Does anyone know if there is any improvement?

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  5. Anonymous
    2023-06-13T15:50:06+00:00

    I don't work for Microsoft and can't fix it. (If I did and could, there is a lot I'd change.) Yahoo/AOL made a change to their server that does not play nice with the legacy outlook. Microsoft needs time to figure out what happened, and fix it and make sure the fix doesn't add more problems.

    Last year around this time they upgraded their servers a set a limit of 10,000 messages per folder among other things. They've been tweaking it fairly frequently ever since.

    Diane, trust me, it's nice just to have SOMEONE listening to our tales of woe! I think you feel our pain, otherwise you wouldn't keep coming back and making suggestions. :)

    Curious, do you have any link or other notice of the changes to their e-mail servers, either the past one you mentioned with the 10K limit or the (presumed) current change? I've been trying to find mention of this on the Internet but have had no luck. I just like to keep informed and knowledgeable about things like this, so thanks in advance if you do!

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