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Dear All,
Outlook offered to switch my application to the new Outlook version (there is a switch item below the window close button).
It looks like the in-browser version and works better than the former, but it has a missing option in the attachments drop-down menu, called 'save as'.
We get a lot of documents in our emails, which should be saved in different projects' locations on a local hard drive. The in-browser version and the former desktop app have this option but this new app does not.
How can I add this function back again?
Thank you in advance.
Regards,
István
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This issue alone has caused me to revert, and the rest of my office, to the classic Outlook. I use Outlook for work and need to save files to project folders many times a day. This will need to be resolved in order for "New Outlook" to be adequately functional.
This is pretty big oversight in my opinion. For businesses that receive a lot of documents from external sources that need to be saved and renamed (eg add date to the filename) and also receive documents from document scanners in my case... the 'Save As' functionality is a necessity. It is unusable without it.
I also found the pop-up preview to be frustrating, there should be a setting to switch between pop-up preview and reading pane preview like before. If there was a setting for this, I couldn't find it.
The pop-up preview window would be fine if you could click through each attachment of that email in the same window and save each individually.
With 'New Outlook' I have to download the attachment, go to the downloads folder, open the document to determine what it is, close the document, rename the document and then move it to the folder I need it in.
Hoping this is fixed ASAP as I really like the look of 'New Outlook'
somewhat of a work around, when you download an attachment a notice pops up like a download in a broswer, you can drag that file reference in the notice to a folder and it will be placed in that folder.
This is a very real issue, and is a much-needed feature. So, really hoping it is there before the full rollout. I receive files all day from clients and do not want to have to download and then separately cut and paste in File Explorer.
The whole attachment side of the new Outlook is a huge step backwards. The software tries to force you to send a SharePoint link, instead of the actual files. If one wants to send a file from within Word, for example, there are also extra steps one has to send an email with an attachment.
When opening an attachment in the new Outlook, the files no longer simply open - you have to, once again, jump through a series of hoops. Business is all about efficiency. If Outlook is going to make our lives more difficult, we will very likely use a third-party software that isn't constantly and unrelentingly trying to drive us to use SharePoint for everything.
Dear István HORVÁTH,
Good day!
Thank you for posting to Microsoft Community. We are glad to assist.
As per your mentioned description about "No 'SAVE AS' option for attachments in new Outlook desktop app". after thorough research and testing I found that this particular setting only exists in the classic Outlook and is not yet available in New Outlook for Windows at this moment. I have tested on my side and reproduced your issue as shown in the attached screenshots.
The New Outlook is in a Preview state, and they are still working on the platform/foundation of the application itself. At this stage of the development, luckily restarting the client is very quick. As an alternative, you can switch back to "Classic" Outlook by turning New Outlook Off
However, thank you so much for bringing this to our attention, your suggestion is very helpful, and I believe it could make the use of New Outlook even better. Since New Outlook for Windows is still in active development, we will surely raise your concerns to our Product Development Team and hopefully this can be included in the future updates. In the meantime, we sincerely recommend you post your concern as an idea to our Outlook in-app feedback site Contact support and provide feedback within the new Outlook for Windows - Microsoft Support
Our Product Development Team are committed to enhancing the customer experience by continually examining suggestions to include in the design and development of future product upgrades based on your suggestions. Hopefully, your suggestion will help many users in the future.
Thank you for your time and understanding. For other questions, feel free to add your post in the Microsoft Community. Have a nice day!
Best regards,
Inema | Microsoft Community Moderator