Using New Outlook on Windows for personal email, calendar, and contact management
Katherine,
Any word on when this feature will be restored? The ability to recall a message is pretty important and can't imagine why this would have been taken out.
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How do you recall an email sent on this new Outlook version 1.2023.427.500?
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Katherine,
Any word on when this feature will be restored? The ability to recall a message is pretty important and can't imagine why this would have been taken out.
Hi Robert,
I like where Outlook is going with it, but they shouldn't remove features that were in the previous version. There is no technological reason why Microsoft would remove the feature of being able to recall a message that was sent...recalling it at any time after it was sent. Let's hope this is just happening on this "pre-trial version." The 10 second rule feature they created on this new version of Outlook, sort of not makes sense. Outlook coders are basically thinking, "oh, people have 10 seconds or less to determine if an email should be recalled". This feature doesn't make sense, why not allow an email to be recalled at any time thereafter of being sent?
Agree completely PedroHTG... there is a pretty significant difference between delayed send and the ability to recall / replace a previously sent message. I've only been using this "New Outlook" since this morning, and it's disappointing that I can't even make it to mid-day without stumbling upon a feature I use, that has been removed.
Hello PedroHTG,
Good day!
Thank you for posting to Microsoft Community. We are happy to help you.
Based on your description you want to recall email from the new outlook
you can enable an "Undo Send" option if you're using new outlook to your email address, up to a maximum of 10 seconds after selecting the "Send" button. After this option is enabled, you can use it to recall a message after it's sent.
To enable the undo option in the new outlook, click the cog icon in the top right corner of the new outlook to go to "Settings" and choose "View all Outlook settings" at the bottom. Make sure "Email" is selected on the left and then go to "Compose and reply." Scroll down to "Undo send" and adjust the slider to indicate how long you want to be able to recall a message. Click "Save" to keep the changes, and you're done.
The next time you send an email, there will be an "Undo" button beside the bar at the bottom of the screen that says "Sending." Click this to recall the message.
After that your message can be canceled for up to 0 to 10 seconds. You can choose how long outlook will wait to send your message. If you choose 10s, if you send any message it will take 10 seconds before the message goes. so if you want to recall just click on undo.
If the issue still persists, as we have dedicated support team for Outlook for Mac related issue. So, I'd recommend you please kindly contact to our dedicated Contact support and provide feedback within the new Outlook for Windows - Microsoft Support
Appreciate your patience and understanding and thank you for your time and cooperation.
Sincerely,
Eben Ezer Tres | Microsoft Community Moderator
How do we RECALL a message?
This step does not show how to recall the message..
Hi Eben Ezer Tres. I do see the 10 second rule to unsend an email, however all previous versions of Outlook had an option to recall an email at any time after sending. This could be recalling an email beyond 10 seconds...a minute, 5 minutes, or any hour. Why is this option not shown in this new Outlook? I would assume that people want to recall an email well after the 10 second rule. Could this option just temporarily not an option now since this Outlook is in a testing phase and not generally released to the public?