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Hi,
I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?
Thanks for your help.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
well well.. looks like it has been resolved as i can now do this!!!!! i can click the three dots next to the inbox on an additional account and add to favourites as before!!!!!! it's not a backhanded way either, exactly as it was with classic!!! THANK THE LORD!!!
Please be aware that Archive option is not yet available. Or if it is already available doesn't archive to de right folder. All the archived items will be appear in your main account folder, not to the shared mailbox archive folder. So, be careful. I think it isn't yet the time to celebrate!...
This is now working for me as well. Finally!
Confirming an "Add To Favorites" with yellow star folder icon is now present and functional in right-click context menu for shared mailbox folders in Microsoft® Outlook® (Classic) for Microsoft 365 MSO (Version 2504 Build 16.0.18730.20122) 64-bit, and also that this option remains ABSENT for archived folders.
Sigh - I dont have this feature. My ellipses does not have a Favorites option.