Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

419 answers

Sort by: Oldest
  1. Anonymous
    2025-04-08T15:49:42+00:00

    How can you provide functionality and then take it away? I need my shred folders in view without having to dig into the account and look. What is the fix. I need it now. You don't wait for me to pay my bill.... cmon - I am self employed and no one paying my salary. Who is paying yours?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-04-11T13:57:47+00:00

    It's no longer a work in progress as opening any version of outlook forces me into "new". Why is it still not available?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-04-16T06:22:26+00:00

    Please add this feature to new outlook soon! I really miss it from the old outlook.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-04-30T08:30:47+00:00

    Hi Everyone,

    I am not on the targeted release but have now got the feature which is great, however as with everything its not perfect, i have come across an issue which is when adding the shared inbox as a favourite if you have any sub folders to that inbox i have been unable to see then as the drop down icon from the inbox disappears however, what i have done is added all of the sub folders i use the most to my favourites first then added the shared inbox which has worked fine, however as i manage multiple inboxes i have had to select this feature for the highest priority inboxes. i have reported the bug to Microsoft so maybe in a couple of years time it might be working.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-04-30T09:04:52+00:00

    Hi Everyone,

    I am not on the targeted release but have now got the feature which is great, however as with everything its not perfect, i have come across an issue which is when adding the shared inbox as a favourite if you have any sub folders to that inbox i have been unable to see then as the drop down icon from the inbox disappears however, what i have done is added all of the sub folders i use the most to my favourites first then added the shared inbox which has worked fine, however as i manage multiple inboxes i have had to select this feature for the highest priority inboxes. i have reported the bug to Microsoft so maybe in a couple of years time it might be working.

    Image

    It is still far from perfect, unfortunately. It's like they completely forgot about shared mailboxes altogether when starting the development of this "New" Outlook, even though I feel like most people working for a mid-size to large company would likely be using these for company, project or team-based mailboxes.

    I just don't get why anyone would want the current way of displaying these in the new version, rather than having shared mailboxes visualized as actual mailboxes as it has always been? Because that is how most of us use them in the first place.

    Was this answer helpful?

    0 comments No comments