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Hi,
I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?
Thanks for your help.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You can add shared mailboxes in OWA.
You have to click on "Folders" then "Add shared folder or mailbox" an search for the box you want to add.
But the new Outlook is still a pain in the a**
Same issue. This definitely needs to be added back. I constantly use it to monitor the inbox of different accounts. Now I have to keep scrolling to that mailbox to view the inbox.
I'm not sure if you all have found a solution or a workaround to this since this thread started... What I have done is open a tab with the mailbox in it. That was I can monitor it daily and I do get notifications as new mail comes in.
Hopefully this help
Cannot stress enough how important this feature is. I have only just tried to move over to new Outlook, in August 2024, and this feature is still not available. It is obvious to me from seeing how many more people have responded to this post since April 2023 that is a basic requirement for your users.
I reverted back to the original Outlook application due to this problem - however, now I have Copilot I need to use the new Outlook, but managing 17 shared folders is proving to be so inefficient.
I need to know at a glance how many unread messages are in 4 of the mailboxes and it is taking too much time to expand the shared with you folder and then each individual mailboxes.
Like the switch to new groups functionality, it would be OK if we could have an icon for shared mailboxes and could switch to that when managing multiple email accounts.