Using Classic Outlook on Windows for personal email, calendar, and contact management
Same here. Need to be able to add shared mailbox folders to favorites. Example we have a shared mailbox for Support. The team has several users that work out of the mailbox. Each user has a subfolder with their name. Emails are moved to the respective user's subfolder to work on the request. They used to be able to add those subfolders to their favorites. Now they have to scroll thru several dozen lines to get to their folder to see if they have work to do. Currently favorites are only for your personal mailbox.
Current Outlook desktop I can take any add them to Favorites. This is a must have feature.