Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-07-27T13:22:34+00:00

    Possible bandaid?

    Create a subfolder in the main email account you use, start it with AA-"name" so that it appears at the top of the folder list in favorites.

    Then go to the email account you want emails forwarded from, set up a rule that all emails get forwarded to the main account. Then in the main account set up a rule that all emails from the other account get moved to this new subfolder you created.

    You can move the subfolders up into Favorites this way and make it "look" like another inbox folder.

    Hope this makes sense, because it's working for me. You don't have full functionality of the account but at least you can monitor all new emails from multiple accounts this way

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  2. Anonymous
    2023-07-21T20:57:48+00:00

    Same issue - we really need to see the Inbox for the shared email in the favorites as that's how we can see in a glance if any new emails have come in. Any updates on this Microsoft?

    Thanks

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  3. Anonymous
    2023-07-21T07:47:27+00:00

    Please, we need this in our company. Our support mail is a shared mail folder, and now it is collapsed and hidden...

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  4. Anonymous
    2023-07-18T13:38:22+00:00

    Totaly ridiculous that this function was not there from the start. It's a basic one.

    This affects about 80% of the tenants/customer that we have as partners.

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  5. Anonymous
    2023-07-07T07:31:01+00:00

    Hi,

    I've found in the newer Outlook you can add the inbox by using the Add Favourite option at the bottom of the faviourites list however I don't think it works well. I've added two of our shared emails into my favourites but I can't add the "inbox" where as in the old version it was as simple as drag and drop.

    Sadly, I'll be going back to the classic version and may try again in a later iteration.

    Hope this helps anyone out there...

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