Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-09-06T09:16:55+00:00

    This is very frustrating as we use our shared mailboxes in our charity all the time. It is much more time consuming and easy to miss new emails not being able to favourite the shared mail inbox.

    If there is anything that can be done to add this feature back in that would be great. In the meantime I will have to go back to using the old Outlook.

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  2. Anonymous
    2023-09-06T03:56:53+00:00

    Yes we also need to be able to favourite shared folders. We could not work without this function.

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  3. Anonymous
    2023-08-23T20:08:33+00:00

    What a bummer! There's really no solution to this? If one cannot easily view that new emails have been received into a shared email box, it will create a huge issue with answering the emails to customers. I hope that Microsoft finds a solution quickly. I will be reverting back to the "OLD" Outlook because I can still be productive with my co-workers.

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  4. Anonymous
    2023-08-14T11:33:11+00:00

    I also wonder what exactly mounting means. The current Outlook already adds shared mailboxes automatically when you are given access to it.

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  5. Anonymous
    2023-08-14T11:25:40+00:00

    Interesting. What does "full access" mean in this context, I wonder?

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