This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?
Thanks for your help.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This issue is going to cause me to go back to the Old Version of Outlook. Really Disappointed.
This is a massively important feature, and I will have no choice but to switch back to the old outlook until it is released.
The whole company wolud transfer to the new outlook if it would support adding shared mail to favourites. So this is really the main drawback for us.
Same here, always had a shared inbox for our departmental e-mails that the rest of the company can send requests. Disappointed to see that this can not be added to Favorites in the new Outlook.
I think they try to push us to the group setup which you can add to favorites. But this is not a solution for existing shared email inboxes.
I can't understand why they made it like this. In almost every professional environment people are used to work with multiple mailboxes. I guess they are bussy working on like buttons and emoji's...