This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?
Thanks for your help.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same question as well. The new outlook is faster than the old one but the option to add shared mailbox to favorite is much more needed. Hope Microsoft will handle the issue faster.
Any update here? I live on this and can't use the product until it supports shared mailboxes as the old version did.
Glad to see that this is on the radar. It may not seem like a big issue, but it basically makes the new version unusable to me since I monitor two inboxes and need to be responsive all day. Overall, the new UI is great. Waiting on this feature to make the switch.
same problem
Yeah, this is a break for my use of the new outlook as well. Too many alert/support mailboxes I need to monitor at present to have to manually scroll down and open each mail box to see if there is anything new.