Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-01-30T18:30:20+00:00

    Thank you, I have left multiple feedback requests - as these are my thoughts on the lack of carrying this feature over to the new app:
    The new outlook app provides no option to add "shared mailboxes" to Favorites. This is quite an oversight and one that will need to be fixed if I ever want to use the new Outlook app. How are people supposed to monitor shared mailboxes without being able to easily see there are unread emails? Do you expect us to sporadically check in on these mailboxes by clicking through the cumbersome hierarchy of dropdowns/folders to find them? Please fix this.

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  2. Anonymous
    2024-01-30T11:45:34+00:00

    Please can we add the ability to view shared mailboxes from the Favorites area at the top of the folder tree. Its pointless having it near the bottom.

    New version unusable until this is fixed. Swapping back to old version.

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  3. Anonymous
    2024-01-29T11:43:07+00:00

    I second this update request as well.
    This topic has been open for a long time, and should not be so difficult to solve...

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  4. Anonymous
    2024-01-26T15:34:20+00:00

    Has there been any update on this issue?

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  5. Anonymous
    2024-01-26T06:51:50+00:00

    Please fix this. I have several email accounts in my Outlook, and my OST file is 50 GB, I've been switching between New Outlook and Old Outlook only to test and see if this issue is resolved or not, and to my great dismay now I cannot use the old Outlook anymore, because the New Outlook did something to my OST file so it only works with the new Outlook. Whenever I try to use Old Outlook, it freezes up and sync is disabled.

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