Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-04T14:33:15+00:00

    Your screenshot appears to be groups, not shared mailboxes as such..

    Shared mailboxes appears in a folder called 'Shared with me', whilst groups appear as a 3 people icon.

    Right clicking on a folder inside a shared mailbox offers no way to add to favourite

    Right clicking on a group does..

    you can type to add in a shared mailbox from the favourites section, but this seemly just creates a filter in your mailbox for correspondence to/from that person:

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  2. Anonymous
    2024-03-04T14:30:42+00:00

    Your screenshot does not confirm that shared mailboxes can be added to favorites now.

    See the icons with the 3 people next to "staff" etc.?

    These look like groups in your favorites ... not folders of shared mailboxes.

    See the drawer icon next to "Inbox"?
    If it were shared mailboxes there should be multiple elements with this icon in the favorites list.

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  3. Anonymous
    2024-03-04T14:20:02+00:00

    After switch to New Outlook

    This is the picture from the New Outlook look with shared email boxes.

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  4. Anonymous
    2024-03-04T14:08:37+00:00

    I can't see this behaviour..

    FYI

    Microsoft 365 Roadmap | Microsoft 365

    Shared Mailboxes can be added as Accounts in the new Outlook for Windows. The Shared Mailbox will appear at the Account Level in the Folder list. Access to the Shared Mailbox requires the user's credentials and associated permissions.

    Rollout Start: July 2024

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  5. Anonymous
    2024-03-04T14:02:59+00:00

    it's true, you can add the shared inbox now to the favorites, but it doesn't update or indicate that there is a new mail - still not practical!

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