Add folder from a shared mailbox to favorites

As mentioned by many, the option to add a shared inbox to the favourites is missing.

I rolled-back to the old version because of this, indeed it is a dealbreaker for the new Outlook.

Not only for myself, but also for many of my customers (I work as a consultant and program manager to support organizations in the implementation of M365 or other Move2 Cloud projects). Most organizations have a lot of shared mailboxes and they are critical for the execution of their business processes too. This wil be a deal-breaker for many organizations and for now I will advise them not to move to the new Outlook yet.

K.R. Jacob

HELLO THIS IS ANTHONY AVILES. I SENT AN EMAIL TO A COMMUNITY REQUESTING INFORMATION ABOUT AN INACTIVE MAIL SERVER. I WAS DIRECTED TO THIS POINT. I AM INQUIRING IF I CAN GET INFORMATION ON HOW TO GET ACCESS TO A MICROSOFT MAIL SERVER OR HOW TO ACCESS THE INACTIVE MICROSOFT MAIL SERVER. IF YOU COULD REPLY TO THIS EMAIL QUICKLY I WOULD APPRECIATE IT. I AM USING A GMAIL ADDRESS(******@GMAIL.COM) FOR MY INCOMING EMAIL. THANK YOU , ANTHONY AVILES.

It looks like they are working on it.. With a tentative May 2024 release.

agree, new outlook sucks. I also need to monitor several shared inboxes and I'm not scrolling all the way down to see these folders. Been a year of end users complaining and Microsoft still won't fix something that should be a legacy item from previous versions. New is not always better. Going back to previous outlook.

Monitoring multiple shared inboxes will be cumbersome if we cannot add to the favorites folder. Please add it to the new Outlook. I dislike using the new version