Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

419 answers

Sort by: Newest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2024-06-17T13:15:22+00:00

    I agree this functionality is a MUST.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-06-09T16:05:20+00:00

    Appalling to see that over a year later and over 800 more people raising this as a crucial issue and it still hasn't been solved. I'd love to use the new Outlook as the interface is great but how is Microsoft not sorting out basic needs for users is beyond me.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-06-06T14:19:05+00:00

    Latest from Office 365 Roadmap page shows the feature has changed and slipped, now looking at September / October

    So on the roadmap is both adding shared mailboxes as accounts (at which point you can favourite a folder) and specifically adding a shared folder to Favourites. Former in now Sept / Oct, latter is now July / Aug.

    Long time getting here but is on its way.

    Also, an observation for those complaining about the new outlook mine updated and I no longer had the toggle to switch back, but in reality it had installed a separate instance

    I now have both old and new outlook installed (and both can be run at the same time)

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-06-06T09:19:34+00:00

    This seriously has to get fixed. I have avoided the new outlook specifically for reasons like this and now I've been forced into the new outlook and this is an extra hassle that I really don't need...

    Was this answer helpful?

    0 comments No comments