Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-04-03T06:28:11+00:00

    Hello all,

    I have been following this issue since the beginning. A very LONG wait, but perhaps the wait is coming to an end for all.

    At least for my version of the New Outlook, I can now add Shared Mailbox folders to my Favorites. However, I am on a the Targeted Release.

    I have been testing for the last week before posting this update and it is working properly. Hopefully this feature will be released to all in the near future.

    Microsoft Outlook Version: 1.2025.328.300 (Production)

    Client Version: 20250328005.12

    WebView2 Version: 134.0.3124.93 (Stable)

    Session ID: 15406310-60a4-484b-b036-efc6c967a2a9

    Release Channel: Targeted Release

    Image

    Even if that update ever hits me, I don't consider this as much of an end to the wait.
    I consider this to be just the patch needed to keep being able to use Outlook as an application.

    Until I can properly access my shared mailboxes as I would other mailboxes, I'd rather switch to the web version, which has none of the issues I've been having with the new application so far.

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  2. Anonymous
    2025-04-03T06:09:09+00:00

    Hello all,

    I have been following this issue since the beginning. A very LONG wait, but perhaps the wait is coming to an end for all.

    At least for my version of the New Outlook, I can now add Shared Mailbox folders to my Favorites. However, I am on a the Targeted Release.

    I have been testing for the last week before posting this update and it is working properly. Hopefully this feature will be released to all in the near future.

    Microsoft Outlook Version: 1.2025.328.300 (Production)

    Client Version: 20250328005.12

    WebView2 Version: 134.0.3124.93 (Stable)

    Session ID: 15406310-60a4-484b-b036-efc6c967a2a9

    Release Channel: Targeted Release

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  3. Anonymous
    2025-04-03T05:46:36+00:00

    I think it's very arrogant way Microsoft treats the users, we are really dependent on this feature, working with shared mailboxes.

    I think we will stop using that funktion, going forward, in my department!

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  4. Anonymous
    2025-04-03T00:58:14+00:00

    Hi Ashraf

    It's been nearly two years since you posted that this feature was not available - is Microsoft working on this because it is quite an issue for some of us?

    Thanks

    Sue

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  5. Anonymous
    2025-04-01T16:26:37+00:00

    Yesterday (March 31, 2025) I checked, this option is still not available, Microsoft developer team - do something right!

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