Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-04-23T12:50:34+00:00

    HI @Microsoft

    Our organization is transitioning to using the new Outlook. The fact that you cannot mark the inbox of shared mail accounts as favorites means we have to switch to another email client. Our employees use 4-8 shared mailboxes to collaborate on projects and similar tasks, and the inability to display all inboxes as favorites makes it impossible to use the new Outlook.

    We request that this be addressed so that we can all have the same great functionality we had in the "old" Outlook.

    Best regards,
    Morten Danielsen
    IT-manager

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  2. Anonymous
    2024-04-23T12:49:46+00:00

    This is still an issue in April 2024. Please revisit as it has a big impact on efficiencies and productivity.

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  3. Anonymous
    2024-04-22T03:09:23+00:00

    Can we get an update Microsoft on why this feature has still not been added? I have close to 30 mailboxes in Outlook that I manage and it's very difficult to to have to do this way, I can add contacts to favourites so why not folders from mailboxes?

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  4. Anonymous
    2024-04-18T23:54:06+00:00

    Adding to the list of those requesting this feature to be added back.
    Issue is present in Outlook New and Web version.

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  5. Anonymous
    2024-04-18T11:01:11+00:00

    I'm just another user quoting this feature.

    Inexplicable to me why it has been simply forgotten for new Outlook.

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